Melia Brasil 21 Hotel - Brasilia

no complains

spacious quiet rooms. excellent breakfast. well equiped gym.

Hotel receptionists speak almost no English. Upon questioning, they did not inform us right upon restaurants nearby, nor upon busses or tourist office. very small swimming pool.

This hotel was fantastic. Very well designed, confortable and perfect.

Fantastic center ville location (check Google Maps); less than 150 meters from amazing city view daily opened 8am-8pm at the tv tower; 50 meters from fogo de chao an amazing barbecue restaurant; in front of an Executive Airport Bus stop to and from the airport (enough confortable and very cheap 30 minutes bus trip, for only r$ 8, that is 1/5 of the average Taxi price); large multispace apartment (living room, bedroom, luggage and wardrobe room, large bathroom, 2 TVs, small fridge, coffee tea hot water); well cleaned spaces; very rich and largely varied 6am- 10am breakfast; next to many wonderful Catholic Churches (the Cathedral, Dom Bosco Shrine, Santa Cruz and Saint Edwiges Parish); very close to most of the city Tourist atractions (the National Museum, the Presidential and the Ministerial Buildings, the Congress Building and its Annexes, The Justice Palace, The Itamaraty Palace, the Supreme Court Palace and the Candangos sculpture in front of it ); last but not least, very good cost-benefit relation (3 nights, including weekend, averaged r$ 285 each, taxes included).

The sofas could have been a little more confortable (less deep, 10 to 15 cm higher and more firm and larger seats); the shower glass door passage should have been a little more larger (at least 15 to 20 cm, I guess); we should have a different phone number for each of these different services: Front Desk, Room Service, WakeUp Calls and Housekeeping, instead of having to call all of them at the same "Express 1" number which makes us have long waits most of times; it should have been expressely stated next to the phone which calls do we pay for and how much.

The location is perfect, the staff very kind and friendly. The room is perfect: Clean, big, excelent bad, towels, the shower is something! The breakfast is very good.

Restaurant. Both room service and breakfast food were fair and often cold. It could be better!!

Big bedroom, huge bed, very good linens.

Awfull shower amenities, restrict breakfast hours on holidays.

Great beds. Nice quiet room. Excellent gym. Late check out. Free wifi. Good location to explore center.

Very small and unattractive rooftop pool.

Large spacious room, nicely appointed. Excellent service. One of the best breakfasts at hotels!

While the relative value was good, overall the hotel (and Brasilia) were expensive.

The lobby. Location.

Old fashion rooms, compared to the lobby. Tried to use the sauna, but smelled dirty, not fresh. Better signs to find the gym.

Room, location, rate and free internet access.

The roof 'pool' is stretching the description! It's more of a puddle.

Nice big room, clean, stuff ready to help, safe, a gas station with a shop in front of the hotel, nice food.

Poor Internet. If you hoped to do some exercise, the gym is very weak (you can only run/bike).

Poucos atendentes na hora do check-in.

Location, very central for any business meeting

There is a big confusion among the three different hotels in the same building all apparently managed centrally. The room I booked in Tower f is related to a residence 4 stars and not the 5 stars hotel which is quite annoying considering that part of my colleagues where in one wing and others in the other. Not clear the difference during booking.

Very good hotel, very comfortable room. One of the best options in Brasília these days.

Our room's air conditioning system was not very strong, but temperature was mild.